Required skills

communication skills to

respond to requests for maintenance

make suggestions to improve efficiency of maintenance

seek feedback from facility users on standard of maintenance program

notify responsible person of failed or unsafe equipment

literacy skills to

complete documentation on failed or unsafe equipment and repair work carried out

complete and update supply records

numeracy skills to

reconcile discrepancies in supply levels and corresponding paperwork

conduct maintenance tasks within budget and time constraints

technology skills to use maintenance related organisation technology correctly

problemsolving skills to

conduct maintenance tasks in the most efficient and costeffective manner that protects the function and value of assets

identify strategies to minimise disruption to facility users

planning and organising skills to

carry out tasks according to maintenance schedule timeframes and with minimal disruption to facility users

monitor purchase and maintain supplies

Required knowledge

legislation to enable

safe implementation of maintenance operations

reporting of unsafe equipment

organisation policies and procedures to enable maintenance programs to be carried out efficiently safely and responsibly including

isolation procedures for failed or unsafe equipment

purchasing and receipting procedures

own responsibilities within maintenance program to enable tasks to be carried out responsibly

suppliers for specific products supplies and services

purchase specifications to enable the purchase of quality stock

strategies to minimise disruptions to facility users when carrying out maintenance requirements

techniques to enable routine maintenance tasks to be completed safely and efficiently

basic gardening techniques and operations to carry out maintenance schedules as required

techniques for waste minimisation in sport fitness and recreation facilities

principles of supply and demand to ensure optimum stock levels are maintained

The evidence guide provides advice on assessment and must be read in conjunction with the performance criteria required skills and knowledge range statement and the Assessment Guidelines for the Training Package

Overview of assessment

Critical aspects for assessment and evidence required to demonstrate competency in this unit

Evidence of the ability to

implement organisation schedules for short and longterm maintenance programs for facilities and equipment in accordance with organisation policies and procedures and legislative requirements

respond promptly to maintenance requests and take appropriate action to manage equipment failures

implement maintenance program within budget scheduled timeframes and with minimal inconvenience to service users and staff and seek feedback from facility users

maintain records according to organisational requirements and manages discrepancies

Context of and specific resources for assessment

Assessment must ensure

implementation of a facility maintenance program that is of sufficient breadth to demonstrate competency and consistency of performance

Assessment must also ensure access to

an environment with long and shortterm maintenance programs

maintenance equipment

supplies and suppliers

organisational policies and procedures in relation to facility maintenance

information on equipment safety specifications

Method of assessment

A range of assessment methods should be used to assess practical skills and knowledge The following examples are appropriate for this unit

observation of performing maintenance service tasks in facilities

oral and or written questioning to assess knowledge of roles and responsibilities in implementation of maintenance program

thirdparty reports from a supervisor detailing work performance

portfolio of records in relation to failed or unsafe equipment and repair work completed

Guidance information for assessment

Holistic assessment with other units relevant to the industry sector workplace and job role is recommended for example

SISXFAC Plan and provide sport fitness and recreation services

Maintenance programs may include:

Facility may include:

Facility users may include:

Maintenance activities may include:

Organisational policies and procedures may include:

Relevant legislation may include:

Supply and stock may include:

Assets may include: